Privacy Notice
B S Handling Systems Ltd is committed to keeping your personal data safe while giving you as much control as possible over how it is used, in accordance with relevant data protection laws (including Regulation (EU) 2016/679 known as the General Data Protection Regulation (“GDPR“) and the Data Protection Act 2018 (the “Act“) (“Data Protection Laws“)).
For further information or to exercise any of your data protection rights as detailed in this notice please contact us on enquiries@bshandlingsystems.com
1 What is personal information?
Personal information (or ‘personal data’) broadly means information that identifies (or which could with other information that we hold are likely to hold, identify) an individual.
2 What types of personal information do we process about you and how do we collect it?
Most personal information that we process is collected from you directly such as:
- Your name and contact information
- Information you provide when interacting with our website
- Information contained within communications with you
- Information you provide by virtue of the relationship between us
We may also collect information on you from relevant third parties (for example the company that you work for).
We do not collect any special categories of personal information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
4 Why do we hold this information?
We may use your personal information for several purposes depending on the nature of our relationship with you. In each case, the purposes for which we request the information will be clear from the context in which it is acquired. These include:
- to carry out our obligations arising from any contracts entered into between us
- to notify you about changes we are required to as part of the contracts we have entered in between us
- for internal record keeping
- complying with our legal and tax reporting obligation;
- complying with demands or requests made by any relevant regulators, government departments and law enforcement.
- If you work for a corporate entity, the lawful basis that we rely upon to process your personal information in this way is that the processing is necessary for our legitimate interests in ensuring that we provide you with the best service possible in all our interactions with you. If you work as a sole trader or in a partnership, the processing will also be necessary for the performance of any contract that we enter with you or to take steps at your request prior to entering into a contract. In each case we may process your personal information if we are required to do so to comply with any of our legal obligations.
5 How long do we keep your information for?
We will only retain data for as long as is necessary and in accordance with our data retention procedures. We will retain your personal information if you are a customer for as long as is needed to manage any account held with us and thereafter for as long as is necessary to fulfil our legitimate interests and in accordance with our retention procedures.
We will retain your personal information if you are a prospective customer (for example if you have enquired about our products and services) or have joined our marketing list unless you request otherwise, and in accordance with our retention procedures.
6 Who do we share your information with?
We share your personal information with the following third parties;
- our third-party service providers, such as:
- accounting providers
- professional advisers and auditors
- regulators, government departments, law enforcement authorities and tax authorities
- any relevant ombudsman, dispute resolution bodies or the courts
7 Where do we store your data?
The data that we process is primarily stored on our servers within the EEA (European Economic Area). We will ensure that all reasonable steps necessary are taken to ensure that your personal information is treated securely and in accordance with this privacy notice and in accordance with Data Protection Laws.
In respect of transfers made from outside the EEA, we rely upon our international data sharing agreement which incorporates model contractual clauses to protect the transfer of personal data outside the EEA.
8 Your rights in relation to your personal information
You have a number of rights under the Data Protection Laws in relation to the way in which we process your personal data, namely:
- to access your data
- to have your data rectified if it is inaccurate or incomplete
- in certain circumstances to have your data deleted or removed
- in certain circumstances, to restrict the processing of your data
- a right to data portability
- to object to certain processing (for example when it is based upon legitimate interests)
In order to exercise any of your rights, please write to. Please be aware that if your request is manifestly excessive or unfounded we may refuse to deal with your request or charge a reasonable fee for dealing with it.
9 Changes to this policy
We may edit or amend this Policy from time to time in which case we shall notify you of any changes. We will inform you should we process your personal information for a purpose other than the purpose for which it was obtained.
10 Complaints and supervising authority
If you have a complaint relating to data protection, please contact enquiries@bshandlingsystems.com
Or write to us at:
B S Handling Systems Ltd
42, Oswin Road,
Brailsford Industrial Estate Leicester.
LE3 1HR
If you are dissatisfied with our response, you can complain to our supervisory authority, the Information Commissioner’s Office (“ICO”) by telephoning 0303 123 113 or writing to Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Information about the ICO can be obtained at www.ico.org.uk.
